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특성화고등학교 조리계열 학생의 교육 서비스품질이 교육 만족, 진로성숙도 및 학습성과에 미치는 영향: 진로활동과 자기효능감의 조절 효과를 중심으로

자연과학 기타자연과학

  • 저자

    정숙현

  • 발행기관

    (사)한국조리학회

  • 발행연도

    2023년 vol.29 , no.1 , pp.67~82

  • 작성언어

    한국어

  • 조회수 123
  • 공유 0

부가정보

국문 초록 (Abstract)

The purpose of this study is to understand the effect of education service quality on educational satisfaction, career maturity, learning outcomes of culinary majoring students in specialized high school, and the moderating effect of career activity and self-efficacy. For this purpose, data was collected through a survey of 298 students from specialized high schools in Gyeonggi-do, Incheon, Jeolla-do, and Chungcheong-do, Korea. This study conducted frequency analysis, reliability analysis, factor analysis, and structural equations model analysis using SPSS 18.0v and AMOS 20.0v. As a result of hypothesis verification, first, it was observed that the curriculum, facilities, and administration service had a positive effect on educational satisfaction. Second, among the education service quality, administration service had a positive effect on career maturity. Third, educational satisfaction has a significant effect on career maturity and learning outcomes, and career maturity has a positive effect on learning outcomes. Fourth, according to the degree of self-efficacy, administration service had a positive effect on educational satisfaction among education service quality, and there was no moderating effect on career activity. Based on these research results, the influence relationship between education service quality, educational satisfaction, career maturity, and learning outcomes was identified, and implications and research directions were presented to improve education service quality.